Teeth Q Dental SurgeonsBook appointment →

Patient information

Everything you need for a more confident visit.

Simple, practical guidance before you book, before you arrive and when you need help quickly.

Find what you need

How can we help today?

01

I want to book

Choose a service, clinic and available appointment time.

Book online →02

I’m preparing for a visit

See what to bring and what usually happens during an assessment.

Prepare for your visit →03

I need payment information

Understand fees, CHAS, MediSave and insurance before treatment.

View payment guidance →04

I have an urgent concern

Know when to contact a clinic promptly or seek emergency medical care.

Get urgent guidance →

Urgent dental help

Know what to do next.

Contact a clinic promptly for severe dental pain, facial swelling, dental trauma or bleeding that concerns you.

If swelling affects breathing or swallowing, seek emergency medical care at a hospital A&E immediately.
Call 6970 5714WhatsApp the teamRead the emergency guide
01Before your appointment

Your first visit

Choose the clinic and appointment pathway that best matches your needs. If you are unsure which service to select, the Teeth Q team can guide you.

  • Identification document
  • CHAS or corporate insurance card, if applicable
  • Referral letter, recent dental records or X-rays, if available
  • Medication list and relevant medical information
Choose an appointment →
02At the clinic

What to expect

Your dental surgeon will listen to your concern and assess the relevant area. Examination or imaging may be recommended before suitable options, fees and next steps are explained.

  • Tell the team about pain, anxiety or accessibility needs
  • Share relevant health conditions, allergies and medicines
  • Ask questions before agreeing to a treatment plan
Read patient-friendly dental guides →
03Costs and support

Fees, CHAS, MediSave and insurance

Fees depend on the clinical assessment and treatment required. The team will explain the recommended plan and applicable charges before treatment.

  • CHAS subsidies apply to eligible patients and covered services
  • MediSave may be used for MOH-approved dental procedures
  • Insurance and corporate-panel coverage depends on your individual plan
  • Confirm eligibility and estimated out-of-pocket costs with the clinic
View the payment support guide →
04Your information

Privacy and digital assistance

The Teeth Q Smile Assistant is intended for general information and appointment guidance, not personal diagnosis or medical advice. Avoid sending unnecessary sensitive information through messaging channels.

  • Use the secure booking pathway for appointments
  • Discuss personal clinical concerns directly with the dental team
  • Read the privacy policy before sharing personal information
Read the Privacy Policy →

Clear choices. No guesswork.

Choose your clinic, clinician and appointment pathway.

Meet the dental teamBook an appointment →